Nowadays you cant avoid hearing or reading about internet trolls, they are everywhere and they affect everyone. They are like your problematic friend that appears uninvited to your birthday party and in the end of the day if have no other option than deal with him. However the way you deal with it will seal the outcome, and there are many different ways to deal with problematic friends and internet trolls.
Before we go any further, let me define what a troll is:
A troll is a person who causes discord on the Internet by starting arguments or upsetting people, by posting inflammatory extraneous, or off-topic messages in an online community
In a recent past have I have been having to deal with a few. As a blogger I have a fairly good amount of visibility and as soon as this post goes online I have no control on where it goes and who might be reading. And what we have to bear in mind is that behind an internet troll there is a person. A person that has a lot more freedom to say and to do whatever they want behind an avatar, a nickname and a computer screen.
I have to say that I have been lucky enough to have much attacks directly on my blog but when I explained my method to gain more followers on Twitter, I got some expected bad comments and after that I started to do some research on how to deal with bad comments, reviews and trolls.
I have decided to put together a list of the best ways to deal with negative feedback on the internet in order that you can come out of it on the best possible way. Continue reading